Resources

Guides for the volunteer firehouse

Plain-English answers to the recordkeeping and compliance questions volunteer and combination departments actually deal with — no jargon, no sales pitch.

AI & Recordkeeping

AI for fire department records: ask your data anything

Connect an AI assistant to your records and just ask — expiring certs, run summaries, apparatus status — with read-only, department-scoped access.

Compliance

NERIS: what volunteer fire departments need to know

NFIRS has been retired and NERIS is now mandatory. What changed, what you must do, and how to stay compliant.

Retention & Recognition

LOSAP recordkeeping: a simple approach

Length of Service Award Programs reward volunteers — but only if the points are tracked accurately. Here's how to keep it clean.

Mutual Aid

MABAS box alarms explained

What a box card is, how alarm levels escalate, and how box alarms make mutual aid automatic instead of a phone-tree scramble.

Apparatus & Equipment

Truck checks that actually get done

What to check, how often, and how to build a rig-check routine crews actually complete — without the clipboard.

Pre-Planning

Fire pre-plans your crews will actually use

What belongs in a pre-plan, how to keep it current, and how to make sure crews can pull it up on the way to the call.

Personnel

Tracking certifications & expirations

Lapsed certs quietly take firefighters off the truck. What to track and how to stay ahead of expirations — without the spreadsheet.

Incident Command

ICS forms every department should know: 201, 213, 214

What each core NIMS ICS form is for, when to use it, and why volunteer departments should use them on everyday calls.

Retention

The firehouse run board: recognition that retains volunteers

A run board is more than a stat display — it's recognition, and recognition keeps volunteers coming back.

Policy & Governance

SOPs and SOGs: keeping policy usable

Policy only protects a department if people read it. How to keep SOPs and SOGs current, findable, and actually used.

One platform for the whole firehouse

Incidents, personnel, training, apparatus, pre-plans, ICS, and live mutual aid — built for volunteer departments.

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